Exiguous Productions - Terms of Service

  1. Definitions
    1. "We", "us", "our" refer to Exiguous Productions, the vendor.
    2. "You", "your", "him/her", "his/her", "customer", "client", "their" refer to the client renting our service(s).
    3. "Terms of service", "terms & conditions", "terms", "conditions", "this section" refer to the same thing: This document.
  2. Conditions
    1. By using any of our services and/or opening an account with us you agree to accept and be bound to any & all of our terms.
    2. These terms & conditions apply to all of our accounts.
    3. These terms are the basis of all of our services and should be read thoroughly & carefully.
  3. Liabilities
    1. You disclaim all of our responsibility/liability in connection with the following:
      1. Loss of content/materials uploaded by the client.
      2. Incompatibilities of customer's hardware, software and/or telecommunications with our service(s).
      3. Computer viruses of any kind/sort received from using our service(s).
      4. Any kind of security breach affecting the client's account.
      5. Loss of money.
      6. Overpayment.
  4. Prohibited Use
    1. The following is included but not limited to in being prohibited when using any of our services:
      1. IRC (aka Internet Relay Chat, or anything similar).
      2. Spam.
      3. Phishing.
      4. Denial of Service Attacks.
      5. Distributing child pornography.
      6. Violating of applicable trademark or patent law.
      7. Illegally defaming or slandering another person/group.
      8. Transmitting threatening messages.
      9. Attempting to hack into any network or system that does not belong to you.
      10. Any action that may result in legal liability for Exiguous Productions.
  5. Cancellations/Refunds
    1. We provide full refunds of up to 7 days after receiving initial payment for any service except Dedicated Servers.
    2. All services are incrementally refunded per day in the form of additional time until the next associated service's invoice due date when inaccessible for one day (24 hours) or more from being brought to our attention.
    3. It is the customer's responsibility to pursue refunds via our support ticket system.
    4. Customers may request a cancellation of their service(s) at any time.
  6. DoS/DDoS Attacks
    1. In the event of the attack, the IP will automatically be nullrouted for an indefinite time.
  7. Terms of Service Modifications
    1. We reserve the right to modify this terms of service at any and all times.
    2. Customers are bound by the most current & latest terms of service.
    3. Customers must be aware of the most current & latest terms of service on their own accord.
    4. We will provide the most recent date to when the terms were last modified at the bottom of this section.
  8. Payments
    1. Customers must pay for their service(s) before the due date has arrived or passed.
      1. Failure to pay an invoice before the associated service is terminated will result in the invoice being cancelled.
  9. Terminations
    1. We reserve the right to immediately terminate, suspend or refuse access to your account(s)/service(s) provided by us to you if the client is in violation of any of these terms.
    2. We reserve the right to terminate, suspend or refuse access to your service(s) for any reason if 14 days notice is given via email provided to us by the client.
    3. We reserve the right to stop providing specific service(s) if they become discontinued. Clients will usually be allowed to use their service until the end of their billing period.
  10. Setup Time
    1. Game servers are setup within a few minutes upon receiving payment.
  11. Additional Terms
    1. All of our services are also bound by the following terms found in these URLs:
      1. https://clientarea.ramnode.com/tos.php
      2. https://clientarea.ramnode.com/aup.php

This terms of service was last updated on February 25, 2020


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